Privacy Policy

Last updated: 15th January 2026

Data Controller

fluxzenith Ltd is the data controller for the personal data we collect and process. We are registered in Ireland with company registration number 705832 and are located at Nassau Street 156, Waterford, X67 8233, Ireland.

Data We Collect

The data we collect from users of our website and services includes the following categories of personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Business Information: Company name, job title, industry, business requirements
  • Communication Data: Records of communications, enquiries, and correspondence
  • Technical Data: IP address, browser type, device information, website usage data
  • Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use your data for the following purposes based on our legitimate business interests and legal obligations:

  • To provide and deliver our trade finance services
  • To respond to enquiries and provide customer support
  • To comply with legal and regulatory requirements
  • To improve our website and services
  • To send relevant business communications
  • To protect our business and prevent fraud

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Legitimate Interest: For business development and service improvement
  • Contract Performance: To provide services you have requested
  • Legal Obligation: To comply with financial services regulations
  • Consent: Where you have given explicit consent for specific purposes

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing

We may share your personal data with:

  • Professional service providers (legal, accounting, IT support)
  • Regulatory authorities when required by law
  • Third-party service providers who assist in service delivery
  • Business partners with your explicit consent

International Transfers

As we operate within the European Union, your data is primarily processed within the EU. Any transfers outside the EU are conducted with appropriate safeguards in accordance with GDPR requirements.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including:

  • Contact enquiries: 3 years from last contact
  • Client data: 7 years after contract termination (regulatory requirement)
  • Website analytics data: 26 months
  • Marketing data: Until consent is withdrawn

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent where applicable

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority.